Our Promise

Our dedicated team is here for you:

  • Trinity Speed, Resort & Daycare Lead
  • Peyton Cole, Resort & Daycare Assistant Manager
  • Jason Vera, Resort & Daycare Manager
  • Christian Valdez, Resort & Daycare Attendant
  • Jackie Bravo, Resort & Daycare Concierge
  • Barbara Findlay, Resort & Daycare Housekeeping

Tailored Care

We pledge to offer personalized care for each dog, tailoring our approach to match their unique personality, needs, and preferences. Every dog in our care will receive individualized attention and a customized daily routine.

Safety & Security

The safety and security of our canine guests are of paramount importance. We maintain rigorous safety standards and a highly secure facility, ensuring a worry-free experience for both the dogs and their owners.

Enriching Environment

Our commitment to enrichment means creating an environment that encourages mental stimulation, physical exercise, and social interaction. We provide engaging activities and opportunities for dogs to learn, play, and grow during their stay with us.

Transparent Communication

Open and clear communication is the cornerstone of our service. We promise to keep our clients informed about their dog’s well-being, activities, and overall experience through regular updates, photos, and timely communication.

Passionate & Trained Team

Our dedicated team is composed of passionate dog lovers who are extensively trained in canine behavior, health, and care. They are committed to providing the highest level of love and attention to every dog in our care.

Continuous Improvement

We are committed to continually enhancing our services through research, innovation, and feedback from our clients. We strive to evolve and set new industry standards, always aiming to exceed expectations and provide the next level of care for dogs.

Care 2.0

We are bringing the new horizon of holistic care that is all encompassing and focuses on every aspect of a dogs life: Nutrition, Exercise, Hydration, Grooming, Medical, Rest, Stimulation & Enrichment, Training & Socialization, Bonding, Structure, Cognitive and Relaxation. We want to have generations of dogs as part of the UMR family.