About Us - Urban Mutt Retreat

About Us

Learn more about Urban Mutt Retreat.

Urban Mutt Retreat was founded by Gina Evans in 2018

Gina is an experienced dog enthusiast with more than 16 years of rescue experience in the Cypress area. Her love of rescue began in 2006 when she started working with area shelters and rescues.

What We Do

At our canine campuses, we provide unparalleled care and attention to dogs, focusing on their physical, mental, and emotional needs. We offer a personalized experience for each canine guest, ensuring they thrive in a safe, comfortable, and enriching environment. Our campus is designed to cater to the unique requirements of every dog, promoting a sense of community and fostering individual growth.

Our vision is to revolutionize canine care, setting a new standard of excellence in unwavering and comprehensive care. We aspire to create a nurturing and stimulating environment that prioritizes the well-being and happiness of both dogs and their devoted owners.

Boarding, Daycare & More!

Vision

Why We Do It

We are driven by a deep love and passion for dogs. We understand the vital role they play in the lives of their owners, providing companionship, love, and joy. Our commitment stems from the belief that dogs deserve the best care possible, even when their owners are unable to be with them. We strive to provide an exceptional experience that mirrors the love and attention given by their human families.

Our Promise

Our dedicated team is here for you:

Trinity Speed, Resort & Daycare Lead
Peyton Cole, Resort & Daycare Assistant Manager
Jason Vera, Resort & Daycare Manager
Christian Valdez, Resort & Daycare Attendant
Jackie Bravo, Resort & Daycare Concierge
Barbara Findlay, Resort & Daycare Housekeeping

Tailored Care

We pledge to offer personalized care for each dog, tailoring our approach to match their unique personality, needs, and preferences. Every dog in our care will receive individualized attention and a customized daily routine.

Safety & Security

The safety and security of our canine guests are of paramount importance. We maintain rigorous safety standards and a highly secure facility, ensuring a worry-free experience for both the dogs and their owners.

Enriching Environment

Our commitment to enrichment means creating an environment that encourages mental stimulation, physical exercise, and social interaction. We provide engaging activities and opportunities for dogs to learn, play, and grow during their stay with us.

Transparent Communication

Open and clear communication is the cornerstone of our service. We promise to keep our clients informed about their dog’s well-being, activities, and overall experience through regular updates, photos, and timely communication.

Passionate & Trained Team

Our dedicated team is composed of passionate dog lovers who are extensively trained in canine behavior, health, and care. They are committed to providing the highest level of love and attention to every dog in our care.

Continuous Improvement

We are committed to continually enhancing our services through research, innovation, and feedback from our clients. We strive to evolve and set new industry standards, always aiming to exceed expectations and provide the next level of care for dogs.

Care 2.0

We are bringing the new horizon of holistic care that is all encompassing and focuses on every aspect of a dogs life: Nutrition, Exercise, Hydration, Grooming, Medical, Rest, Stimulation & Enrichment, Training & Socialization, Bonding, Structure, Cognitive and Relaxation. We want to have generations of dogs as part of the UMR family.